Frequently Asked Questions
Frequently Asked Questions
What is Soko Digital?
Soko Digital is a digital wholesale platform by Kingsley Newton Procurement Solutions (KNPS).
We help buyers discover wholesale products and suppliers online, while helping wholesalers and brands get their products in front of more customers.
If you don't like our products, you can feel free to return them within 7 days of delivery.
Consumer payments remain secured in neutral escrow. Verified returns trigger an immediate refund back to your M-Pesa, card, or bank account without hidden deduction fees.
The original packaging should be intact at the time of returning.
tems showing evidence of post-delivery wear or deliberate damage will not qualify for escrow release or return authorization
Kindly provide a return invoice copy to the delivery agent at the time of pickup.
The logistics agent will inspect the outer seal before transit to verify that the parcel matches the initial return log.
